Privacy Policy

1. Who is responsible for your information?

De Champions Digital Service (DCDS) operates the DCDS website, student learning portal and related digital services. For privacy questions or requests, contact us at dechampions82@gmail.com or through DCDS WhatsApp Support.

This notice applies to information processed through DCDS services. Third-party websites and payment pages linked from DCDS have their own privacy notices and practices.

2. Information we may collect

• Account and identity details: name, email address, mobile number, account identifier and the email or mobile verification state. Authentication credentials are handled through our authentication provider; do not share your password or verification code with DCDS staff.
• Learning records: course enrollments, lesson progress, quiz attempts and answers, assignment submissions and feedback, certificates and learning activity needed to operate the student portal.
• Purchases and payment records: course and order identifiers, amount and currency, transaction reference, payment status, provider transaction identifiers and information required to verify a payment or provide access. Payment processing is provided by Flutterwave. Payment-card details are entered on the provider's payment flow, not requested from you by DCDS through chat or email.
• Support and communications: support ticket subject and message, responses, contact details and information you choose to provide when contacting us.
• Reviews and public contributions: review text, rating, course name and display name where you submit a review. Reviews are subject to moderation before public display.
• Referral and payout records: referral relationships, reward and payout entries, beneficiary name, limited account hints and payout details needed to process an eligible reward. Certain beneficiary details are stored in encrypted form. Financial, fraud-prevention and audit records may need to be retained after an account is deleted.
• Technical and security information: session and device/browser information, service logs, verification and abuse-prevention signals, and information necessary to secure accounts and investigate suspicious activity.
• AI conversations and learning memory: messages you submit to DCDS AI, replies, limited context from the same conversation and any optional learning-memory note you choose to save. Automatic learning-preference capture is off by default; when you turn it on, DCDS may save only clear, low-risk learning preferences that you explicitly state. You can switch it off, edit or clear your note, and delete saved conversations.
• AI access eligibility and guardian consent: an age band (under 13, 13–17 or 18+), access-review status, a linked verified adult guardian account where required, an internal consent-evidence reference and limited review/audit timestamps. DCDS does not store a full date of birth or identity-document image in the AI eligibility record. Under-13 AI access remains blocked.

3. How we use information

We use information as needed to create and secure accounts, verify contact methods, provide course access, track learning progress, assess coursework, issue and validate certificates, process and reconcile payments, administer referrals and payouts, respond to support requests, moderate reviews, operate the DCDS AI access-review process, maintain private AI conversations and optional learning preferences you choose to save, prevent fraud or misuse, and improve the reliability of DCDS services.

Depending on the activity, processing may be necessary to provide a service you request, comply with applicable legal obligations, protect legitimate operational and security interests, or rely on consent where consent is required. Where processing relies on consent, you may withdraw it subject to applicable law.

4. Service providers and external services

DCDS uses service providers and external resources to operate the platform. These may include:

• Supabase: account authentication, database and server-side application functions.
• Flutterwave: hosted payment processing and transaction verification.
• jsDelivr: delivery of the Supabase JavaScript client library used by web pages.
• Google Gemini API: processes your AI message and limited context to generate replies. This context may include recent messages from the same private conversation, your optional learning-memory note when enabled, and relevant DCDS course or lesson information. DCDS does not intentionally send payment records, payout details, passwords, OTPs or unrelated private account records to Gemini. Google’s free/unpaid Gemini API terms state that prompts and responses may be used to improve Google products and that human reviewers may read, annotate or process them. Do not enter personal, sensitive, confidential or financial information into DCDS AI. Use it for general learning questions and avoid names, contact details, account identifiers, credentials and private student records. Read the Gemini API terms for the provider’s current data-use rules.
• Google Fonts: delivery of typography used by some DCDS pages.
• YouTube and Google Drive: hosting or delivery of course videos and learning materials where those services are used.
• Communication and social platforms: WhatsApp, Instagram, Facebook, YouTube and email when you choose to use those links.

Those providers may process information under their own terms and privacy notices. We do not control the privacy practices of external sites. We aim to share only information needed for the relevant service, payment, support or security purpose.

5. Cookies, sessions and local storage

The student portal uses an authenticated session so that you can sign in and remain signed in between visits. Your browser or app may store session information locally for this purpose. The DCDS website also uses a service worker to provide a limited offline fallback page. The service worker is not intended to cache private student dashboards, payment details or account records.

You can sign out to end your current session. Clearing browser or app storage may also remove a locally stored session and require you to sign in again.

6. How we protect information

DCDS uses access controls, authenticated server-side functions and database permissions to restrict access to records. Access to administrative features is intended for authorised DCDS administrators. Sensitive payout beneficiary details are stored in encrypted form where that feature is used. No internet service can guarantee absolute security, so protect your password and verification codes and contact us promptly if you believe your account has been accessed without permission.

7. Retention and deletion

We retain personal information for as long as needed to provide your account and learning services, meet applicable legal obligations, resolve disputes, secure the platform, prevent fraud and maintain reliable transaction and payout records. Retention periods depend on the type of information and the reason it is held.

When you request account deletion, DCDS reviews the account and associated records. Personal information that is no longer needed should be deleted or anonymised. Certain transaction, payout, fraud-prevention or audit records may need to be retained where required or permitted by law or where necessary to establish, exercise or defend legal claims. Where records must be retained, access should be restricted and the retained information limited to what is necessary.

You can start a deletion request at DCDS Account Deletion. A signed-in account is required to verify the request. The request is reviewed before the account login is removed so that course access, payment evidence and financial records are handled safely. The status and any additional action required will be shown on the request page.

8. Your privacy choices and rights

Subject to applicable law, you may ask to access personal information, correct inaccurate information, request deletion, object to or restrict certain processing, receive information about how your data is used, or withdraw consent where processing relies on consent. You may contact DCDS using the contact details above. We may need to verify your identity before acting on a request and may retain records where a lawful retention ground applies.

In Nigeria, the Nigeria Data Protection Act 2023 and applicable guidance provide the framework for personal-data protection. You may also contact the Nigeria Data Protection Commission for information about data-protection rights and complaints.

9. Children and learning accounts

DCDS offers learning content that may be of interest to younger learners. Accounts, payments and communications should be managed by a parent, guardian or other authorised adult where the learner is a child. DCDS AI is separately age-gated: adult accounts require administrator approval; AI chat for learners aged 13–17 remains disabled pending additional youth-safety disclosures, monitoring, escalation and guardian-consent controls; and under-13 AI access remains blocked. Guardian consent alone does not activate teen access. Please do not submit a child's personal or sensitive information to AI chat.

10. Changes to this notice

We may update this notice as DCDS services, providers or legal requirements change. The latest version and its effective date will be published on this page. Material changes may also be communicated through an appropriate DCDS channel.